Meeting w/Property Manager on Security Issues

[Posted 9/15/08 from Ken Clarke]

On the morning of 09/15/08, Kenneth Clarke met with Amanda, the Property Manager to discuss the issues surrounding recent vandalism and or attempted break-ins.

It was noted that not only my wife and I, but several other residents who were aware of these incidents were becoming extremely concerned about our personal safety and wanted to know what measures management was taking to protect our property and safety.

I asked her what their investigations concerning the wave of unit window smashing's had come up with. I was told that they had determined who the persons were who were guilty of throwing the cement blocks thru the two dining room windows of Michael's unit; that they had in fact been children of property residents, and that they have since been evicted. When asked if they were able to tie these persons to either previous or subsequent incidents, she indicated that they had been unable to do so.

In discussing the most recent incident with Unit 412 this past weekend, she noted that the answering service never called her or the on-duty maintenance person at the time the incident was reported and that she was appalled that the police never came out to the property when called and actually responded back by phone to the occupants that they were too busy to come.
She stated that just last week, a Samual Avila-Bustillos of the North Area Command, [702-267-4572][email-problemsapts.cityofhenderson.com] was in her office for nearly an hour explaining how the police were going to become more responsive to such calls.

She indicated that she was scheduled to meet later that morning with Debbie Pinto, the District Manager, [702-251-3106][email-dpinto@oleanproperties.com], to present her with all the supporting information and documentation of reported incidents involving vandalism and attempted break-ins since her hire, and that Debbie would then be forwarding the information to Barbara [702 221-7684], the company Vice President for action.

I requested and received confirmation that she would address the following:
* the need for an on-site security person.
* the possibility of installing security cameras in appropriate locations
* the need to send a letter to all tenants re: these security issues and requesting their help in tracking down the perpetrators
* the need for an enclosed, lockable bulletin board to provide residents status updates concerning reported issues, problems, and their pending resolutions.

I was told that she would respond back to me directly as to upper managements decisions on each of these items. These notes were emailed to Amanda on 9/16/08.

Master Post Date 09/01/2008; 10:18pm