Monday

Meeting with Management over Tennis Court Issues

[Posted 9/15/08 from Ken Clarke]
In a meeting on the morning of 09/15/08 with Amanda, the Property Manager, the issue of kids playing on the tennis court was also discussed. It was pointed out that the resident who was allowing his children to run around playing and riding bicycles, even at times when others had been on the court trying to play tennis, had approached me on the sidewalk and inquired if I was the one who was "calling the police on him." When I responded no, he then asked, "had I complained to management about his kids riding bikes and playing on the tennis court." I noted that I had and began to explain why. I tried to explain that in the past we had had some real problems with the tennis court being used as a playground, that took us nearly six months to finally get resolved, and that the real problem was that when one resident sees another allowing their children to play on the court, that they in turn think it is alright for them to do it as well.

He then informed me, "that there was no rule or policy specifically stating that his kids couldn't ride their bikes on the court, and that he was only staying here for six more months and that he was going to continue to be out there with his kids and that I better get used to it." He also stated that they would also be riding on the sidewalks and parking areas if they wanted. I noted that he had presented to me in a threatening manner, and that I wanted something done. Amanda noted that she knew who this person was and that letters had been sent explaining that the tennis court was to be used for tennis only, and that she would follow this incident up with another letter to act as a final warning.

I noted that he was right concerning the fact that there was nothing specific in the policies about not riding bikes, etc. in the courts and that we had suggested in the past that they add an addendum to the rules and policies to the effect to make it more clear to persons who were apparently unable to apply "common sense" to the issue.

I then asked her to please suggest to upper management that they add something to the policies to this effect at her upcoming meeting with Debbie Pinto and she said she would do so. These notes were emailed to Amanda on 9/16/08.
[Last Update - 9/17/08]
[I received word from Amanda that management was going to have some signs made up concerning the proper use of the tennis court and have them placed on each of the entrances. It was also noted that the offending resident that had approached me would be dealt with directly by Barbara, the company Vice President.]
[Last Update - 9/19/08]
[Amanda informed me today that management was going to add an addendum to the lease policies concerning the proper use of the tennis courts.]
[Last Update - 10/08/08]
[A sign indicating the property rule and policies for the tennis courts were posted on the entryway today. In addition the issue with the primary offending party has been resolved. However, she noted in our meeting on 10/06 that the placement of the sign was going to be in lieu of a change to the Property policies.]
[Latest Update - 10/28/08]
[It appears that the issues with the tenant in 511 have not been resolved as of yet, however we, and property management, are still working on getting these issues resolved..]

Master Post Date 09/1/08 - 8:02am

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