Registering Complaints or Problems

11/19/2008 - Today I received emails from three tenants concerning recent activity or problems that has concerned them, each indicating extreme displeasure and the possibility of moving out if things don't seem to improve. Though I really appreciate you emailing me with your concerns and comments so we can track things, I need to point out that each of you needs to report your concerns directly to the management office.

I have been told by Amanda, on more than one occasion, that nobody else has complained about some of these issues, implying that I am the only one. In a meeting with Amanda yesterday, I was told that she will no longer take or register complaints from other tenants through me. Therefore if you don't personally register your own concerns or complaints of persons breaking property rules or policies, nothing will get done to resolve them.

Master Post Date: 11/21/2008; 6:30am